SHIPPING

RATES

TAGTICAL will cover shipping for domestic orders over $300 

INTERNATIONAL SHIPMENTS

Please see details regarding international shipping by clicking here.

FREQUENTLY ASKED QUESTIONS

WHAT IS STANDARD SHIPPING?

Our default shipping method is UPS Sure Post which utilizes USPS for the final leg of the shipping journey.

We are aware that some customers with remote rural addresses can have issues with this service. FedEx Home Delivery, and USPS Priority are available to you at our discounted rates if you would prefer those alternatives, or if you require your shipment insured.

Orders shipping to APO/FPO will be sent USPS First Class Parcel or USPS Priority at our discretion.

HOW CAN I TRACK MY SHIPMENT?

Tracking information will be emailed shortly after we generate a shipping label for your package. You can also check the status of your shipment by clicking on "My Account" on the top of any page of our website. Click "Order History" and select the order you are interested in from the list. Tracking information will be displayed below the order details when available.

MY DELIVERY DID NOT ARRIVE AS SCHEDULED. WHAT SHOULD I DO?

Please contact us directly if you have not received your order within the expected time frame for delivery. UPS claims can be initiated after 48 hours of inactivity and are usually resolved within 8 business days (international orders may take additional time).

Orders sent via USPS (First Class excluded) are tracked by the US Post Office, and insurance claims are filed through a third party provider. The soonest we can file a claim is 30 days after the original shipment date for domestic orders and 45 days for international orders (60 days for orders shipped to Italy).

I NEED TO CANCEL OR CHANGE MY ORDER BUT HAVE ALREADY RECEIVED A SHIPPING CONFIRMATION. IS IT ALREADY TOO LATE?

Unfortunately we are unable to make changes to orders that have shipped. Please request a return for your items by following our returns procedure.